Biography: Prof.dr.ir. Wil van der Aalst is a full professor at RWTH Aachen University, leading the Process and Data Science (PADS) group. He is also the Chief Scientist at Celonis, part-time affiliated with the Fraunhofer FIT, and a member of the Board of Governors of Tilburg University. His research interests include process mining, Petri nets, business process management, workflow management, process modeling, and process analysis. Wil van der Aalst has published over 900 articles and books. According to Research.com, he is the highest-ranked computer scientist in Germany and ranked 10th worldwide. According to Google Scholar, he has an H-index of 177 and more than 140.000 citations. Van der Aalst is an IFIP Fellow, IEEE Fellow, ACM Fellow, and received honorary degrees from the Moscow Higher School of Economics (Prof. h.c.), Tsinghua University, and Hasselt University (Dr. h.c.). He is also an elected member of the Royal Netherlands Academy of Arts and Sciences, the Royal Holland Society of Sciences and Humanities, the Academy of Europe, the North Rhine-Westphalian Academy of Sciences, Humanities and the Arts, and the German Academy of Science and Engineering. In 2018, he was awarded an Alexander-von-Humboldt Professorship.

Biography: Dr Loon Ching TANG is currently a professor of Department of Industrial Systems Engineering & Management at the National University of Singapore and a Fellow of the Academy of Engineering, Singapore. He obtained his Ph.D degree from Cornell University in the field of Operations Research in 1992 and has published extensively in areas related to industrial engineering and operations research. He has been presented with a number of best paper awards including the IIE Transactions 2010 Best Application Paper Award and 2012 R.A. Evans/P.K. McElroy Award for the best paper at Annual RAMS. Prof Tang is the main author of the award-winning book: Six Sigma: Advanced Tools for Black Belts and Master Black Belts. Besides being active in the forefront of academic research, in the last 30 years, Prof Tang has served as a consultant for many organizations, such as the Ministry of Home Affair, Singapore Power Grid, Republic of Singapore Air Force, Seagate, HP, Phillips, etc, on a wide range of projects aiming at improving organizational and operations excellence; especially through better management of engineering assets. He is currently a fellow of ISEAM, the Co-Editor-in-Chief of Quality & Reliability Engineering International, editorial review board member of Journal of Quality Technology.

Biography: Prof. Jozo Acksteiner is a Full Professor at the Business Department of the University of Applied Sciences in Fulda, Germany, focusing on Logistics, Supply Chain Management, Business Analytics and Geographic Analytics. He is the Director of Studies for the Bachelor program Logistics Management (dual studies), and Associate Member of the Board, Hochschullehrerbund Hesse. Prof. Acksteiner was Adjunct Associate Professor at the National University of Singapore and co-chaired the Supply Chain Management Committee of the American Chamber of Singapore. He received his Ph.D. from the Georgia Institute of Technology in the USA. Prof. Acksteiner has previously worked in various strategic, operational and consulting roles for Hewlett-Packard, Singapore, as well as DHL, TNT and Booz Allen Hamilton Strategy Consulting in Germany.